SMS Marketing Hub

Reach customers.
Recover sales.
With SMS.

Grow repeat sales across Europe with SMS built for Shopify. Recover carts, promote your next offer and keep buyers informed — with clear costs before every campaign.

€29 every 30 days. SMS usage is separate.

Pearl and ice-blue glass phone
Personalized campaigns. Automated recovery.
Built for Europe. Priced for growth.
01

EU & EEA destinations

02

€29 every 30 days + SMS usage

03

10 ready-to-customize automations

Built around your customer

Win the next purchase.
Keep control of the cost.

Recover missed purchases, send relevant offers and keep buyers informed. Review your audience and costs before every campaign.

01

Bring unfinished purchases back

Recover carts and checkouts, welcome new subscribers and reconnect with past customers using messages that fit the moment.

02

Make your next offer count

Build personalized bulk campaigns for your Shopify audience. Preview the customer message and review the full cost before confirmation.

03

Keep every order connected

Share order, payment, shipping and delivery updates. Follow message delivery and spend with clear prepaid EUR controls.

10 automations. Built for the moments that convert.

Recover the cart.
Keep the customer.

Turn Shopify events into timely SMS. From the first welcome to the next purchase, make every message work harder for your store.

01 / RELATIONSHIPS3 flows

Build repeat business

Welcome message
Turn a new subscriber into a new relationship.

Greet customers when they join your SMS list, with a message written in your brand’s voice.

Win-back
Give past customers a reason to buy again.

Reconnect after time away with a relevant reminder or a reason to return.

Post-purchase
Keep the relationship growing after checkout.

Continue the conversation after a successful purchase.

Welcome messageEXAMPLE

Hi Alex, welcome to our store. Discover the collection and find your first favourite.

Unsubscribe: [secure link]
A reason to return
02 / RECOVERY3 flows

Recover more opportunities

Cart recovery
Bring shoppers back to what they wanted.

Remind eligible signed-in customers about the items they left behind. Storefront cart capture uses Shopify privacy consent.

Checkout recovery
Turn an unfinished checkout into another chance.

Give customers a timely route back to complete their checkout.

Cash-on-delivery reminder
Follow up when confirmation is missing.

Send one follow-up when an order confirmation response has not arrived.

Cart recoveryEXAMPLE

Still thinking it over, Alex? Your favourites are waiting. Pick up where you left off.

Unsubscribe: [secure link]
Back to checkout
03 / CUSTOMER CARE4 flows

Keep buyers informed

Order confirmation
Give customers confidence from the start.

Confirm that their order has reached your store.

Payment confirmation
Make the payment status clear.

Reassure customers when their payment is confirmed.

Shipping update
Let customers know their order is moving.

Share the news when their order is on its way.

Delivery update
Close the loop after delivery.

Keep customers informed when the complete order is delivered.

Order confirmationEXAMPLE

Thanks, Alex. We’ve received your order. View your order details here.

Unsubscribe: [secure link]
A customer in the know

Know where your budget goes

More visibility.
Better decisions.

Follow messages sent, confirmed deliveries and SMS spend. Keep campaign results and prepaid credit in view, inside Shopify.

Getting started

Build your first campaign.
Review it. Send it.

  1. 01

    Prepare the store

    Set your country, time zone and sending window, then approve your plan and add prepaid EUR credit in Shopify.

  2. 02

    Build and review

    Choose an eligible audience, write the message and review the personalized SMS and cost estimate.

  3. 03

    Confirm and follow results

    Confirm your reviewed campaign, then follow delivery outcomes and wallet activity.

EU & EEA destinations

Local rates. Best prices in Europe.

Find your destination. See the price per SMS segment.

  • Austria€0.017per SMS segment
  • Belgium€0.069per SMS segment
  • Bulgaria€0.109per SMS segment
  • Croatia€0.081per SMS segment
  • Cyprus€0.008per SMS segment
  • Czechia€0.041per SMS segment
  • Denmark€0.038per SMS segment
  • Estonia€0.024per SMS segment
  • Finland€0.060per SMS segment
  • France€0.044per SMS segment
  • Germany€0.074per SMS segment
  • Greece€0.038per SMS segment
  • Hungary€0.053per SMS segment
  • Iceland€0.056per SMS segment
  • Ireland€0.044per SMS segment
  • Italy€0.035per SMS segment
  • Latvia€0.042per SMS segment
  • Liechtenstein€0.016per SMS segment
  • Lithuania€0.038per SMS segment
  • Luxembourg€0.047per SMS segment
  • Malta€0.047per SMS segment
  • Netherlands€0.076per SMS segment
  • Norway€0.042per SMS segment
  • Poland€0.016per SMS segment
  • Portugal€0.012per SMS segment
  • Romania€0.034per SMS segment
  • Slovakia€0.035per SMS segment
  • Slovenia€0.112per SMS segment
  • Spain€0.026per SMS segment
  • Sweden€0.039per SMS segment
30 destinations · EUR / SMS segmentSubscription separate. Longer messages can use multiple segments.

Before your next step

Your questions,
answered.

How much is the subscription?

The subscription is €29 every 30 days and includes all app features, with a 14-day subscription trial. SMS usage and prepaid credit are separate; the trial does not include free SMS messages.

What are the SMS rates by country?

Rates depend on destination and message parts. The app shows your campaign estimate before confirmation, including personalization and the unsubscribe link. SMS usage is charged separately from the subscription.

Which automations are included?

Welcome, win-back, post-purchase, cart recovery, checkout recovery, cash-on-delivery reminder, order confirmation, payment confirmation, shipping update and delivery update.

Can I personalize messages and write in another language?

Yes. Add first-name personalization and write in your chosen language. Character encoding and the final personalized message affect the number of SMS parts and cost.

How does cart recovery work?

The storefront app embed helps recognize eligible signed-in customers who allow Shopify privacy consent. Enable cart capture in your theme; turning it on does not itself send SMS.

How do subscriptions and top-ups work?

Approve your subscription and prepaid EUR credit purchases through Shopify. Credit becomes available after approval is confirmed. Optional low-balance top-up suggestions do not charge automatically.

Do order updates respect SMS permissions?

Yes. SMS permission and opt-outs are respected, including for order updates.

Which countries can I reach?

SMS Marketing Hub is designed for EU and other EEA destinations. Review destination pricing and recipient eligibility when preparing your campaign.

Give customers
a reason to buy again.

See how SMS Marketing Hub fits your products and customer journey.

Explore the plan