AI Chat Agent for Cosmetics

Help shoppers
understand your
beauty range.

Explain ingredients, textures and product directions. Show relevant options and help customers explore your range.

Your product knowledge. Your brand voice.

Shopping experienceTry the agent
Obsedia AgentShopping assistant
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Subtotal€0
A fresh perfume for a birthday gift. Under €80.
No. 04 has citrus and cedar notes. The 50 ml bottle is €68, so it fits your budget.
Minimalist clear glass perfume bottle with a silver cap

No. 04 Eau de Parfum

Citrus · Cedar

€68

Illustrative conversation · Demo products and prices

Ingredient & texture informationProduct cards & cart actionsMerchant-controlled knowledge

Human-like conversations.

Product discovery, explanations and customer support. Three roles across the customer journey.

Elite Seller

Show relevant products

Uses the textures and preferences shoppers describe to present options from your catalog.

Product Expert

Explain ingredients

Explains documented ingredients, textures and product directions using your catalog information.

Customer Support

Answer store questions

Handles supported shipping, returns and store-policy questions in your brand’s voice.

Product knowledge.
Your boundaries.

Choose the information the agent can use and how it speaks. Keep store facts and the scope of its answers under your control.

Product facts first

Documented ingredients and product claims stay distinct from general ingredient education.

Preferences guide discovery

Use stated texture and routine preferences to show relevant options from the store.

Claims follow your sources

The agent explains documented product details without guaranteeing personal suitability or results.

Store knowledgeSources you choose

Shopify catalog

Product descriptions, textures and available variants.

Store information

The shipping, return and policy pages you approve.

Your settings

Personality, tone, language and reply detail.

The shopper’s question determines which information is relevant.

Connect your catalog.
Make it your agent.

Bring in the product information, choose the style and test the experience with your store’s questions.

  1. 1

    Bring in your catalog

    Synchronize product details and provide the store knowledge that supports your beauty range.

  2. 2

    Shape your advisor

    Set the voice and appearance that fit your brand, from concise guidance to more detailed explanations.

  3. 3

    Support product discovery

    Help shoppers ask questions, compare documented differences and explore relevant Shopify product cards.

Before you
get started.

Product scope, knowledge and the controls available to your store.

Can it explain ingredients and routines?

Its domain includes cosmetic ingredients, formulations and ordinary routine education. Product-specific suitability, directions and compatibility depend on available evidence.

Can it guarantee that a product suits a shopper?

No. It can explain documented attributes and compare them with stated preferences, but it does not establish personal medical suitability or guarantee results.

Can it reflect our brand's style?

Yes. Merchant settings control personality, tone, style, response detail and storefront appearance.

Bring your product
knowledge into the chat.

Tell us about your beauty range and the questions your shoppers ask.

Talk about your store