Everyday Oxford Shirt
Ivory · 100% cotton
€59AI Chat Agent for Ecommerce
Help shoppers
choose from
your catalog.
Help shoppers choose from your catalog. Explain the details, show a relevant product and let them add it to cart.
Your product knowledge. Your brand voice.
Shopping experienceTry the agent
No. 04 Eau de Parfum
Citrus · Cedar
€68Everyday Oxford Shirt
Ivory · 100% cotton
€59
iPhone 18
Concept demo · Graphite
€999
Omega-3
Fish oil · Softgels
$24Illustrative conversation · Demo products and prices
Your catalog, connectedProduct cards & cart actionsMerchant-controlled knowledge
Human-like conversations.
Product discovery, explanations and customer support. Three roles across the customer journey.
Elite Seller
Show relevant products
Uses the needs and preferences shoppers describe to present relevant products and variants from your catalog.
Product Expert
Explain the differences
Explains product details and compares the differences that matter to the shopper.
Customer Support
Answer store questions
Answers supported shipping, returns and store-policy questions using the information you approve.
Product knowledge.
Your boundaries.
Choose the information the agent can use and how it speaks. Keep store facts and the scope of its answers under your control.
Grounded in your store
Store-specific answers use the product information and pages you approve.
A deliberate path to cart
Product cards show the available variants. Shoppers choose when to add an item.
A route to your team
Email handoff helps with questions outside the agent’s approved sources.
Store knowledgeSources you choose
Shopify catalog
Product descriptions, prices, availability and variants.
Store information
The shipping, return and policy pages you approve.
Your settings
Personality, tone, language and reply detail.
The shopper’s question determines which information is relevant.
Connect your catalog.
Make it your agent.
Bring in the product information, choose the style and test the experience with your store’s questions.
- 1
Choose the knowledge
Select and synchronize the product information and store pages your agent can use.
- 2
Make it yours
Match the widget to your brand and test real shopper questions before adding the agent to your storefront.
- 3
Guide the next decision
Help visitors compare products, understand store policies and choose whether to add an item to cart.
Before you
get started.
Product scope, knowledge and the controls available to your store.
Where does the agent get its answers?
Store-specific answers use merchant-approved sources. Product cards use current public Shopify product data for price, availability and variants.
Can it add products to the cart?
The storefront supports explicit Add to cart actions for eligible product variants. Shoppers choose the action; a recommendation does not place an order.
Can it answer questions about an existing order?
The current Ecommerce V1 does not access protected order or customer data. Email handoff provides a route to your team for questions outside its approved sources.
Bring your product
knowledge into the chat.
Tell us about your catalog and the questions your shoppers ask.
Talk about your store